POLICY
Terms and Conditions
Terms & Conditions
Welcome to Sonajhuri Residency. By accessing our website, making inquiries, or booking accommodations with us, you agree to comply with the following terms and conditions. Please read them carefully before making a reservation
Booking & Reservation
All room reservations are subject to availability and confirmation from our team. Completing an inquiry or reservation request does not guarantee booking confirmation until approved by the property management.
Check-In & Check-Out Policy
Guests are requested to follow the check-in and check-out timings provided during booking confirmation. Early check-in or late check-out requests are subject to room availability and may incur additional charges.
Payment Policy
Room charges, advance payments, and other applicable fees must be paid according to the payment terms shared during reservation. Failure to complete required payments may result in cancellation of bookings.
Guest Responsibilities
Guests are expected to maintain proper conduct during their stay. Any damage caused to hotel property, furnishings, or amenities may result in additional charges.
Room Availability & Pricing
Prices displayed on the website are subject to change without prior notice. Seasonal pricing, holiday pricing, and promotional rates may vary depending on availability.
Cancellation & Modification
Reservation modifications or cancellations should be communicated in advance. Cancellation policies and refund eligibility may vary depending on booking dates, room categories, and seasonal demand.
Use of Website
Users agree not to misuse the website, attempt unauthorized access, or engage in activities that may affect website functionality or other users’ experience.
Pets & Smoking Policy
Guests are requested to follow property guidelines regarding smoking, pets, and restricted activities. Additional cleaning or maintenance charges may apply when policies are violated.
Liability Disclaimer
While we strive to provide accurate information and uninterrupted services, Sonajhuri Residency shall not be held responsible for losses, delays, service interruptions, or circumstances beyond reasonable control.
Privacy & Data Usage
Information shared through inquiry forms, booking requests, or contact forms may be used solely for reservation processing, customer support, and communication purposes.
Changes to Terms
We reserve the right to update or modify these terms and conditions at any time without prior notice. Continued use of our website or services constitutes acceptance of updated terms.
Contact Information
For any questions regarding these Terms & Conditions, guests may contact our support team through the contact details provided on the website.